Frequently Asked Questions
Everything you need to know about bringing Lifely furniture into your home.
How long does shipping take?
Most orders are processed within 24-48 hours. Depending on your location, delivery typically takes between 3 to 7 business days for metropolitan areas.
Do you offer assembly services?
Our furniture is designed for easy DIY assembly with clear instructions included. While we don't offer direct assembly, we partner with third-party providers in select cities to help you set up.
What is your return policy?
We offer a 30-day change-of-mind return policy. Items must be in their original packaging and unassembled state to be eligible for a refund, minus shipping costs.
Are your materials sustainably sourced?
Yes, at Lifely we prioritize eco-friendly materials. We use FSC-certified timber and non-toxic finishes to ensure our furniture is safe for your home and the planet.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, AMEX), PayPal, and flexible buy-now-pay-later options including Afterpay and Zip Pay.
Is there a warranty on the furniture?
Every Lifely piece comes with a standard 12-month manufacturing warranty that covers defects in materials and workmanship under normal household use.